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CompTIA A+ 220-801 & 220-802

£89.00

Our Online IT Training now offers the “CompTIA A+ Pro Pack” as an exceptional supplement to your IT training course or bundle. The Pro Pack is designed to further assist students in their trial and error learning and self study. The Pro Pack comes with live lab learning in sandbox environments and access to over 250 e-books.

When trying to learn new IT course material, physically doing the tasks yourself is often the best way to learn. We offer you a live testing environment where you can log-in and practice skills you learn in your IT training courses. You can build, break, and fix anything. This is a helpful feature to have at your fingertips while in the field for testing purposes. You can practice skills through trial and error and then apply what you have learned to your live company environment.

We offer you the most effective way to earn your CompTIA A+ certification. CompTIA A+ teaches students the competence in areas such as installation, preventative maintenance, networking, security, troubleshooting, customer service and communication skills to work with clients. After completing this course, students will know hardware, laptops, motherboards, processors, memory, CPU, troubleshooting theory, preventative maintenance techniques, Windows XP, Windows Vista, Windows 7, Windows 8, mobile operating systems Android and Apple iOS, cables, connectors, network types, security concepts, security technologies, viruses, malware, communication and professionalism.

CompTIA A+ 220-801 covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.

CompTIA A+ 220-802 covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.

Syllabus:

CompTIA A+ 220-801 Course Outline

  • Introduction
  • Objectives

Domain 1.0 – PC Hardware

  • PC Hardware Overview
  • Computers Tour
  • In-House Computer
  • HP PC Computer
  • Dell PC Computer
  • Computer Cases
  • Kit Computer Case
  • In-House Case
  • HP PC Case
  • Dell PC Case

Domain 1.2 – Motherboard

  • Motherboard Overview
  • Motherboard Size
  • Expansions Slots
  • Peripheral Component Interconnect (PCI) Slots
  • RAM Slots
  • CPU Sockets
  • Legacy Chipsets
  • Newer Chipsets
  • Legacy MB Comparison
  • Motherboard Chipsets Demo
  • Jumpers
  • Switches
  • Connectors
  • Bus Speeds
  • Kit Computer Connectors
  • In-House Connectors
  • HP PC Connectors
  • Dell PC Connectors
  • Motherboard Review

Domain 1.3 – Memory

  • Random Access Memory (RAM)
  • Memory Packages
  • Synchronous Dynamic (SDRAM)
  • Dual Inline  Memory Module (DIMM)
  • Rambus DRAM
  • Read Only Memory (ROM)
  • Cache Memory
  • Page File
  • RAM Features
  • RAM Configurations
  • Registered Memory
  • RAM Types
  • Double Data Rate (DDR)
  • Compatibility and Speed
  • RAM Demonstration
  • Memory Review

Domain 1.6 – Processor

  • Central Processing Unit (CPU)
  • Socket Types
  • Pin Grid Array (PGA)
  • Land Grid Array (LGA)
  • AMD Processors
  • CPU Characteristics
  • Speeds,Cores and Cache
  • Hyperthreading and Virtualization
  • CPU Architecture
  • CPU Cooling
  • Kit Computer Processor
  • In-House Processor
  • HP PC Processor
  • Dell PC Processor
  • Processor Review

Domain 1.8 – Power

  • Install a Power Supply
  • Power Connectors
  • Specifications
  • Calculate Power Needs
  • Online Power Usage Calculator
  • Power Supply Demo
  • Kit Computer Assembly
  • In-House Assembly
  • HP PC Assembly
  • Dell PC Assembly
  • Power Supply Review

Domain 1.7 – Connectors

  • Connection Interfaces
  • Universal Serial Bus (USB)
  • IEEE 1394 (Firewire)
  • Integrated Drive Electronics (IDE)
  • Serial ATA (SATA)
  • eSATA
  • Floppy Disk
  • Small Computer System Interface (SCSI)
  • Serial
  • Parallel
  • Video Graphics Array (VGA)
  • Digital Visual Interface (DVI)
  • High-Definition Multimedia Interface (HDMI)
  • Audio
  • RJ-45 Ethernet
  • RJ-11 Telephone
  • Bluetooth
  • IR Infrared
  • RF Wireless
  • DisplayPort
  • IBM Personal System/2 (PS/2)
  • RCA Phono Connector
  • Bayonet Neill-Concelman (BNC)
  • Composite Video
  • Component Video
  • Separate Video (S-Video)
  • Connectors Review

Domain 1.5 – Storage

  • Storage Devices and Media
  • Optical Drives
  • Hard Drives
  • Advanced Technology Attachment (ATA)
  • UltraDMA
  • Serial ATA (SATA)
  • SCSI Storage
  • Solid State Drives
  • Flash Memory
  • Memory Cards
  • USB Flash Drives
  • Floppy Drive
  • Tape Drive
  • Redundant Array of Independent Disks (RAID)
  • RAID-0 Disk Striping
  • RAID-1 Disk Mirroring
  • RAID-5 Striping and Parity
  • RAID-10 Striping Mirrored
  • RAID Review
  • RAID Demo
  • Connections
  • eSATA
  • SCSI
  • USB
  • Other
  • Memory Card Reader
  • USB Flash Drives Demo
  • IDE Cable Demo
  • ATAPI5/UDMA4 Demo
  • SATA Connect
  • SCSI Connect
  • USB Connect
  • Storage Review

Domain 1.4 – Expansion Cards

  • Install and Configure
  • Video Cards
  • Network Cards
  • External Connectors
  • Storage Cards
  • Legacy Communications
  • Wireless Cards
  • Sound Card Install
  • Video Card Install
  • Accelerated Graphics Port (AGP) Card Install
  • PCI Express Card Install
  • PCI Card Install
  • Network Connectors
  • Expansion Review

Domain 1.10 – Display Devices

  • Display Type
  • Cathode Ray Tube (CRT)
  • Liquid Crystal Display (LCD)
  • Other Flat Panels
  • Projectors
  • Refresh Rates
  • Resolution
  • Video Standards
  • VGA Analog
  • Interlaced Video
  • Brightness and Contrast
  • Analog vs. Digital
  • Privacy Issues
  • Multiple Monitors
  • CRT Display Demo
  • LCD Monitor Demo
  • Projector Demo
  • Display Review

Domain 1.12 – Peripherals

  • Install and Configure
  • Input Devices
  • Multimedia Devices
  • Output Devices
  • Other Devices
  • Keyboard/KVM
  • Audio Devices
  • Gamepad
  • Camera
  • MIDI Keyboard
  • Wireless
  • Peripherals Review
  • Domain 1.9-Custom Configurations
  • Select Components
  • Design Workstation
  • Editing Workstation
  • Virtualization
  • Gaming PC
  • Home Theater
  • Thick/Thin Client
  • Home Server
  • Custom Configuration Example
  • Custom Configuration Review
  • Hardware Review

Domain 2.0 – Networking

  • Networking Overview
  • Identify Network Cables and Connectors
  • Fibre Connectors
  • Twisted Pair
  • Coaxial
  • Characteristics of Connectors and Cabling
  • Fibre Cable
  • Unshielded Twisted Pair
  • UTP Categories
  • Shielded Twisted Pair
  • Cable Types

Domain 2.3 – Internet Protocol Suite

  • Transmission Control Protocol and Internet Protocol (TCP/IP)
  • Binary Numbering
  • IP Addressing
  • Address Classes
  • Public vs. Private
  • Network Address Translation
  • IP Address Properties
  • Dynamic Host Configuration Protocol
  • Automatic Private IP Address
  • Client Side Services
  • Client IP Configuration
  • Windows XP Client IP
  • Common TCP and UDP Ports and Protocols
  • TCP Ports
  • Protocols
  • TCP vs. UDP
  • Wireless Networking Standards and Encryption
  • 802.11 Standard
  • Authentication and Encryption

Domain 2.6 – Networking Hardware

  • Wireless/Wired Router
  • Router Settings
  • Security Settings
  • QoS and Firewall
  • Port Forwarding
  • Demilitarized Zone
  • Install SOHO Router
  • Compare Internet Connection Types
  • Wired Connections
  • Wireless Connections
  • Identify Types of Networks
  • Network Topologies
  • Compare Network Devices
  • Use Appropriate Networking Tools
  • Networking Tools
  • Networking Review

Domain 3.0 – Laptops

  • Laptops Overview
  • Dell Laptop Tour
  • Acer Laptop Tour
  • Install Hardware and Components
  • Expansion Options
  • Device Replacement
  • Laptop Display Components
  • Compare Laptop Features
  • Function Keys
  • Docking Station vs. Port Replicator
  • Physical Lock
  • Disassemble and Reassemble
  • Device Replacement Demo
  • Laptop Disassembly
  • Laptop Display
  • Laptop Base
  • Laptop Reassembly
  • Final Assembly
  • Laptops Review

Domain 4.0 – Printers

  • Printers Overview
  • Printer Types and Imaging Processes
  • Laser Printer Parts
  • Laser Imaging Process
  • Inkjet Printers
  • Thermal Printers
  • Impact Printers
  • Install and Configure Printers
  • Wired Printer
  • Wireless Printer
  • Print Server
  • Network Printer Demo
  • Perform Printer Maintenance
  • Laser Maintenance
  • Thermal Maintenance
  • Impact Maintenance
  • Printers Review

Domain 5.0 – Operational Procedures

  • Operational Procedures Overview
  • Use Appropriate Safety Procedures
  • Personal Safety
  • Regulatory Compliance
  • Environmental Impacts and Controls
  • Environmental Hazards
  • Power Regulation
  • Environmental Maintenance
  • Communication Skills
  • Professional Courtesy
  • Difficult Customer or Situation
  • Meeting Expectations
  • Confidential Materials
  • Prohibited Content and Activity
  • Use of Documentation
  • Operational Procedures Review
  • Course Review

CompTIA A+ 220-802 Course Outline

  • Introduction
  • Objectives

Domain 1.0 – Operating Systems

  • Features and Requirements
  • Windows XP
  • Windows Vista
  • Windows 7
  • 32 vs. 64 bit
  • Features
  • Aero
  • Sidebar
  • User Account Control
  • Bit-locker
  • Shadow Copy
  • System Restore
  • Ready Boost
  • Compatibility Mode
  • XP Mode
  • Easy Transfer
  • Administrative Tools
  • Defender and Security Essentials
  • More Features
  • File Structure and Paths
  • Category vs. Classic
  • Upgrade Paths
  • Compatibility Tool and Upgrade Advisor

Domain 1.2 – Install and Configure

  • Boot Methods
  • Types of Installation
  • Upgrade Installation
  • Upgrade Windows Vista
  • Clean Installation
  • Install Windows XP
  • Install Windows Vista/7
  • Windows XP Repair Installation
  • Windows 7 Repair Installation
  • Clean Wipe Drive C:
  • Multi-boot Installation
  • Remote Network Installation
  • Partitioning
  • File System Types
  • Disk and Partition Demo
  • Load Alternate Drivers
  • Workgroup vs. Domain
  • Installation Settings
  • Drivers and Software
  • Recovery Partition

Domain 1.3 – Command Line Tools

  • Networking Tools
  • Networking Tools Demo
  • Operating System Tools
  • OS Tools Demo
  • Recovery Console Tools
  • RC Tools Demo

Domain 1.4 – Features and Tools

  • Features and Tools
  • Event Viewer Demo
  • Shared Folders
  • Device Manager
  • Local Users and Groups
  • Local Security Policy
  • Monitoring Tools
  • Services
  • Task Scheduler
  • Administrative Tools
  • Windows Firewall
  • MSCONFIG
  • Task Manager
  • Disk Management
  • Partitioning
  • Disk Management Demo
  • Migration Tools
  • Run Line Utilities

Domain 1.5 – Control Panel

  • Control Panel Utilities
  • Internet Options
  • Display
  • User Accounts
  • Folder Options
  • System Properties
  • Security Center
  • Power Options
  • Add/Remove Programs
  • Network Connections
  • Printers and Faxes
  • Automatic Updates
  • Tablet PC Settings
  • Pen and Input Devices
  • Offline Files
  • Problem Reports and Solutions
  • Vista Printers
  • HomeGroup
  • Action Center
  • Remote and Desktop Apps
  • Troubleshooting in Action Center

Domain 1.6 – Networking

  • Workgroup vs. Domain
  • Shares and Mapping
  • Establish Network Connections
  • Proxy Settings
  • Network Settings
  • Firewall Settings
  • Configuring Alternate IP Address
  • Network Card Properties

Domain 1.7 – Preventative Maintenance

  • Best Practices
  • Scheduled Backups
  • Maintenance Tools
  • Defragmentation
  • Patch Management
  • Driver Updates
  • Firmware Updates
  • Antivirus Updates
  • System Restore
  • Recovery Image

Domain 1.8 – Security Settings

  • Users and Groups – Administrator
  • NTFS Permissions
  • File Attributes
  • Shared Files and Folders
  • Permission Propagation
  • System Files and Folders
  • User Authentication

Domain 1.9 – Virtualization

  • Virtual Machines
  • XP Mode Demo
  • Hyper-V Manager
  • Domain Review

Domain 2.0 – Security

  • Objectives
  • Physical Security
  • Digital Security
  • Prevention Methods (2.1)
  • Security Threats (2.2)
  • Secure a Workstation (2.3)
  • Best Practices
  • Data Disposal (2.4)
  • Wireless Network (2.5)
  • Wired Network (2.6)
  • Security Review

Domain 3.0 – Mobile Devices

  • Objectives
  • Basic Features (3.1)
  • Downloading Apps
  • Connectivity and Email (3.2)
  • Wireless and Email
  • Security (3.3)
  • Using a Passcode
  • Hardware (3.4)
  • Android Features
  • iOS Features
  • Synchronization (3.5)
  • Synchronize an iPad
  • Mobile Devices Review

Domain 4.0 – Troubleshooting

  • Objectives
  • Troubleshooting Theory (4.1)
  • Motherboard, RAM, CPU, Power (4.2)
  • Common Symptoms
  • Hard Drives and RAID Arrays (4.3)
  • Common Symptoms
  • Video and Display (4.4)
  • Wired and Wireless Networks (4.5)
  • Common Symptoms
  • Operating System (4.6)
  • Common Symptoms
  • Security (4.7)
  • Anti-Malware Software
  • Laptops (4.8)
  • Proper Disassembly
  • Printers (4.9)
  • Final Review

Course Delivery:    Online

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