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Certified Business Analysis Professional (CBAP) Certification


Often, and usually with the best intentions, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasn’t the right solution after all the time and money wasted, and the problem continues. Business analysis aims to not only properly diagnose an issue, but determine the best solution to fix it permanently. Business analysts, who undertake this work, require a unique combination of skills and knowledge to be successful in this function.
This course provides an overview of what business analysis is, including fundamental concepts and knowledge areas as prescribed in A Guide to the Business Analysis Body of Knowledge (BABOK Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA). This course also covers the essential competencies required for effective business analysis, including behavioral characteristics, business and software knowledge, and communication and interaction skills.
This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations.




  • Introduction to Business Analysis and Essential Competencies
  • Introduction to Business Analysis Planning
  • Planning Business Analysis Communication and Monitoring
  • Business Analysis Requirements Elicitation
  • Business Analysis Requirements Management and Communication
  • Enterprise Analysis
  • Introduction to Requirements Analysis
  • Verify and Validate Requirements
  • Solution Assessment and Validation


Course Delivery: Online

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